OVERVIEW
Project
Kylie Cosmetics has four different brand would like to build it under one umbrella for a global shopping cart.
Role
Help creative team including UX lead, creative director, and the UI team create wireframes that would be translated into high fidelity comps.
Timeline
3 months
Target Demographic
15-30 year olds who are into celebrities, 90% of time on their mobile devices and constantly on platforms such as Instagram or TikTok.
top navigation & footer
The header, footer, and navigation area set the tone for the entire website. It is critical to ensure users to know where they currently are in the site hierarchy, especially coming from off-site.
Users rely on navigation to:
Understand the scope of the products offered
Understand relationships between information
Quickly and intuitively find information
Why we did it this way?
Lower nav bars are the new trend focused on “thumb-ready” navigation
Product category-driven navigation is the most used navigation in most competitors
Good examples:
Sephora, Instagram, Nordstrom App
Changes for MVP version:
Focused on a simple, clean header with a lower navigation
Mapped out category navigation for all three brands
Wrapped in a visual-driven navigation for Looks & Collections
Added a Cosmetics-driven navigation flow
looks
Looks can be compact or robust, depending on the amount of content. Most Looks areas on cosmetics sites include a PLP experience with little information or supporting content. Customers often say they can’t find the “Kylie Look’ they want or that was just posted.
Good examples: Nordstrom, Charlotte Tilbury, Amazon bundles
Why we did it this way?
Providing a quick Add to Cart from within the ladning page makes it easy to buy right away.
The template can be reused as a possible solutions for other pages.
By including more than just a picture and product list, you do something others are not while increasing SEO and giving customers more content and connection.
Changes for MVP version:
Added price to the product cards within the expnded view
Updated the Add to Cart to accomodate choosing all items or just a couple of things
Shop All, Category & product listing pages
Personalization needs be at the forefront for these pages.
Why we did it this way?
79% scan content instead of reading it, being brief along with using headers and filters promotes scannibility and browsing.
98% of all sites do not allow their users to sort a list, for example, hard drives by “storage capacity” depsite users regulary looking for the option during testing allowing both filtering and category sorting.
Good exmaples:
Target, Honest Company
Changes for MVP version:
Included a bottom navigation to help show the features interact with the navigation
Included a Feature Content area and In-Line Marketing Cards, as well as a Featured Products carousel, to better help emphasize key stories and enable more personalization opportunities
Focused on Brand Level browsing on the Shop All listing page to help guide the customer to the right product and reduce information overload
error page
Best practices for error state: Direct users to they want ASAP.
Give them a away to start over
Be human
Why we did it this way?
Promote the feel of a connection with Kylie and keep users engaged by including an opportunity to craft messaing and imagery in the brand voice
Give users an opportunity to keep exploring or start over, rather than a dead end, by providing additional links through Popular Searches
Good examples: ModCloth, Amazon
Changes for MVP version:
Created an error page that can be used to highlight the brand using imagery and voice
Can be set as default when needed
Allow users to find an alternate path using Popular Searches
Learnings
Collaborating with various stakeholders daily made this project a lot easier and to make sure to be on track for deliverables
About 70% of the work that I had designed was used for the MVP– new website launched months later than anticipated
Working with internal UX designer and content to deliver wireframes so they could update for further versions
No data on conversions after this was launched